Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you ("Client" or "you") and Awaken Marketing and AI Inc. ("we," "us," or "our"), located in Redding, California.

By accessing the Site or purchasing our services, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree, you are expressly prohibited from using the Site/Services.

2. Marketing Services

We provide digital marketing services including Web Design, SEO, AI Automation, and Paid Advertising Management.

Disclaimer of Results: While we employ professional best practices and advanced AI technology to achieve results, we cannot and do not guarantee specific outcomes (e.g., specific lead volume, Google ranking position, or ROI). Third-party platforms (Google, Facebook, etc.) control their own algorithms.

3. Payment and Cancellation

• Authorization: You authorize us to charge your payment method for agreed-upon fees.
• Non-Refundable: Due to the nature of digital services and labor involved, all setup fees and monthly retainers are non-refundable once work has commenced.
• Cancellation: Unless a specific contract term applies, you may cancel monthly services with 30 days' written notice to prevent future billing.

4. Intellectual Property

Work Product: Upon full payment, you own the specific website design and content created for you. We retain the right to use the work in our portfolio.

AI & Tools: Our proprietary AI agents, automation workflows, and software configurations remain the intellectual property of Awaken Marketing and AI Inc. and are licensed to you for use while you are an active client.

5. Governing Law & Venue

These Terms shall be governed by and defined following the laws of the State of California. Awaken Marketing and AI Inc. and yourself irrevocably consent that the courts of Shasta County, California shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

6. Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis.

7. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of: (1) your use of the Site/Services; (2) breach of these Terms; or (3) any breach of your representations and warranties set forth in these Terms.

8. Contact Us

Awaken Marketing and AI Inc.
Redding, California
Email: [email protected]